Packaging Problems Are Systems Problems
A package can fail because of its design.
But the visible failure may be only the symptom.
The actual cause may involve materials, manufacturing conditions, equipment performance, filling or sealing, supplier changes, storage, transportation, distribution, or end use.
In many cases, several small issues combine to create one significant failure.
That is why Packaging Resources does not begin an investigation with a predetermined conclusion.
We begin with the evidence.
Drawing on decades of experience across packaging manufacturing, materials, machinery, operations, sourcing, and distribution, we investigate the entire system surrounding the failure to determine what happened, why it happened, and what should happen next.
What We Investigate
Package & Material Failures
Manufacturing & Process Failures
Manufacturing & Process Failures
Cracking, leaking, deformation, delamination, seal failures, barrier problems, dimensional variation, premature deterioration, and unexpected material performance.
Manufacturing & Process Failures
Manufacturing & Process Failures
Manufacturing & Process Failures
Problems involving molding, forming, extrusion, converting, filling, sealing, labeling, coding, assembly, process controls, and production variability.
Equipment & Automation Issues
Manufacturing & Process Failures
Supplier & Specification Disputes
Packaging machinery, tooling, molds, line integration, changeovers, controls, equipment compatibility, and performance problems.
Supplier & Specification Disputes
Distribution & Transportation Damage
Supplier & Specification Disputes
Material substitutions, specification compliance, component quality, supplier performance, manufacturing tolerances, and questions about whether delivered packaging met requirements.
Distribution & Transportation Damage
Distribution & Transportation Damage
Distribution & Transportation Damage
Palletization, compression, vibration, temperature, handling, warehousing, parcel distribution, e-commerce, and other supply-chain conditions.
Sustainability & Performance Claims
Distribution & Transportation Damage
Distribution & Transportation Damage
Questions involving recyclability, material composition, recycled content, lightweighting, environmental claims, and other representations concerning packaging performance.
Independent Investigation Matters
When a packaging failure occurs, everyone involved may see the problem differently.
The material supplier may blame the converter.
The converter may blame the equipment.
Operations may blame the package design.
The brand may blame the supplier.
The supplier may blame distribution.
Packaging Resources does not begin by deciding who is responsible.
We determine what the evidence supports.
That independence is particularly valuable when significant product losses, recurring failures, supplier disagreements, warranty issues, insurance matters, or potential disputes are involved.
More Than Failure Analysis
Investigations may include:
Investigations may include:
Not every investigation begins with a broken package.
Packaging Resources can also investigate questions involving packaging operations, suppliers, specifications, losses, and performance when the cause—or responsibility—is unclear.
Investigations may include:
Investigations may include:
Investigations may include:
- Packaging and supplier performance
- Manufacturing irregularities
- Product loss and unexplained waste
- Specification and substitution questions
- Procurement and sourcing concerns
- Packaging-related operational losses
- Due diligence and independent verification
- Documentation and evidence development
- Technical support for insurance or legal teams
When laboratory testing, engineering, regulatory, legal, or other specialized expertise is required, we can help define the issue and coordinate the appropriate resources.
Experience Across the Packaging System
Packaging Resources has worked across virtually every major packaging market for more than 35 years.
That breadth matters in an investigation.
A packaging failure may originate with a resin, coating, adhesive, mold, machine setting, specification, supplier decision, warehouse condition, transportation event—or a combination of factors.
Understanding those relationships allows us to investigate the system surrounding the failure, not simply the component that failed.
Something Went Wrong. Let’s Find Out Why.
If you're dealing with a packaging failure, recurring production problem, supplier dispute, unexplained loss, or another packaging issue without a clear answer, Packaging Resources can provide an independent assessment and help determine the appropriate path forward.
Institutional and portfolio-level advisory is provided through The Consultancy LLC.-LEARN MORE
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